Privacy Policy
Last updated: 2026-06-03
Clinique de l'auto et de la batterie Farnham Inc. (“we”, “our”) respects its clients’ privacy and complies with Quebec’s Law 25 on the protection of personal information in the private sector, as well as the federal PIPEDA.
1. Information collected
We collect only the information required to deliver our services: name, email, phone, vehicle details (make, model, year, mileage, service history), and any message you send us.
2. Purposes
- Provide quotes and schedule your appointments.
- Perform the requested repairs and maintenance.
- Contact you about your file (phone, email or SMS if you consent).
- Send you occasional promotions, only if you consent.
- Comply with our legal and accounting obligations (work-order retention, Uni-Pro warranties).
3. Consent
By submitting a form or calling us, you consent to the collection and use of your information for the purposes above. You may withdraw your consent at any time by contacting us.
SMS consent is only required if you provide a phone number. Marketing consent is always optional.
4. Sharing with third parties
We never sell your information. We may share it only:
- With our suppliers and the Uni-Pro network to process parts warranties.
- Cloudflare (United States / global edge) — static hosting (Cloudflare Pages) and operational technical logging (anonymized access logs).
- Aspyn AI Inc. (Longueuil, Quebec) — secure relay of form submissions to our internal email recipients (the forms.aspyn.ai service).
- Cloudflare Turnstile (Cloudflare Inc.) — privacy-respecting anti-bot verification, with no persistent cookies and no advertising-profile tracking.
- Google Tag Manager + Google Analytics (Google Ireland Ltd. / Google LLC, United States) — tag management and audience measurement. No tag fires until you give explicit consent via the cookie banner (Google Consent Mode v2 default-denied). If you decline or do not respond, no data is transmitted to Google.
- If required by law.
5. Cookies
Our site uses essential cookies for operation and — with your consent — audience measurement cookies. You can manage your choices anytime via the “Manage cookies” button at the bottom of every page.
6. Retention
Your information is kept as long as necessary to provide our services and meet our legal obligations (particularly tax and warranty). After this period, it is destroyed or anonymized.
7. Your rights (Law 25)
You may at any time request to access, correct or delete your information, or withdraw your consent. Send your request to the privacy officer:
[email protected]
450 293-3444
Clinique de l'auto et de la batterie Farnham Inc., Farnham, QC J2N 2P9
8. Changes
This policy may be updated. The “Last updated” date above indicates the current version.